Comprehensive Tech & AI Solutions for Your Business Success
At IndigoShield Tech, we deliver tailored technology, cybersecurity, and AI‑driven automation services that protect and empower your operations. From robust network security and virtual assistant integrations to ongoing AI Ops Retainers, our solutions keep you secure, efficient, and ahead of the competition.
AI Consulting Services
Unlock AI’s potential in two easy steps:
1. Free 20‑Minute Consultation
Get a high‑level overview of how AI can streamline your workflows, boost productivity, and reduce errors—no commitment, just ideas.
2. AI Systems Audit (Paid)
For a deep dive, our $159 promo (or $299 standard) audit delivers a 60 min discovery call, 3–5 hrs of analysis, a PDF report with a 90‑day AI roadmap, and a live prototype automation built on your data.
Business Services
AI Ops Retainer
Ongoing tuning, health checks, new automation builds, and priority support—so your AI‑powered workflows never miss a beat.
Monthly Health Check
We analyze your automation logs, error rates, and performance metrics to spot inefficiencies. Then we deliver a prioritized list of tweaks and updates to keep everything running at peak reliability.
Prompt Engineering
We refine and test your GPT prompts to improve accuracy, reduce “hallucinations,” and unlock new use‑cases. Each month you get updated prompt libraries tailored to your evolving workflows.
New Flow Builds
Add up to X new automations per month—data syncs, report generation, notification triggers, and more. Each flow is documented, tested, and handed off with clear SOPs so your team can maintain it.
Virtual Assistant & Automation Services
Custom GPT assistants, Zapier/Make flows, inbox triage bots, and process automations that handle your routine tasks.
Custom GPT Assistant
We architect and train an AI assistant that handles your inbox triage, answers FAQs, schedules meetings, or guides users through SOPs. You get a ready‑to‑use assistant with a custom prompt library and integration guide.
Integration Flows
We connect your core apps (CRM, Google Sheets, Slack, email) via Make.com or Zapier to eliminate manual data hand‑offs. Each integration includes error‑handling logic, retry rules, and monitoring hooks.
Bot Maintenance
Monthly tuning sessions ensure your automations adapt to new data formats, API changes, or shifting business rules. We also manage access controls, rotate credentials, and audit logs for security.
Office IT Onboarding & Deployment
Workstation imaging, network cabling, printer/VoIP provisioning, security configuration, and team training day one.
Workstation Imaging
Create and deploy standardized OS images with pre‑configured security baselines, essential apps, and company branding. New hires get productive from day one; you maintain consistency and compliance.
Network Cabling & Wi‑Fi
Professionally install Cat6/fiber runs, configure managed switches, and optimize Wi‑Fi coverage with secure SSIDs and guest networks. We test throughput and hand you a network map for future moves.
VoIP & Printer Provisioning
Set up cloud‑based VoIP phones with extension mapping, quality‑of‑service rules, and failover routing. We also install and secure multi‑function printers with driver packages and access controls.
Managed IT Support
Monthly or pay‑as‑you‑go support for troubleshooting, patching, backups, and maintenance—remote or on‑site.
Helpdesk Tickets
Offer unlimited remote support for break/fix issues, software installs, and user questions via a simple ticket portal. Guaranteed SLAs mean your team never waits more than X hours for a response.
Patch Management
Automate OS and application updates across all devices, test patches in a staging group, and generate compliance reports for your audits. We proactively close vulnerabilities before they can be exploited.
Backup Monitoring
Monitor daily backup jobs (local and cloud), alert on failures, and perform routine restore drills. You receive monthly reports on data integrity, storage utilization, and recovery readiness.
Network & Endpoint Security
Firewall setup, AI‑enhanced monitoring, EDR, secure remote access, and device lockdown for every office and user.
Firewall & VLAN Setup
We design and implement perimeter firewalls with custom rulesets, segment traffic via VLANs, and lock down unnecessary ports. This prevents lateral movement and contains threats within isolated network zones.
Endpoint Detection & Response
Deploy and configure EDR agents (Wazuh, CrowdStrike) with AI‑driven anomaly detection and real‑time alerts. We tune detection policies to your environment and investigate incidents on your behalf
Phishing Simulation & Training
Run realistic mock‑phishing campaigns to test employee awareness, then deliver interactive training modules based on results. Monthly reports track improvement and highlight repeat offenders for targeted coaching.
Data & Financial Protection
Intelligent backups, encryption, QuickBooks audits, and disaster‑recovery planning so you can restore in minutes
QuickBooks Security Audit
Deep‑dive into your financial system permissions, backup configurations, and 3rd‑party integrations to uncover data‑leak risks. We deliver an audit report with prioritized remediation steps.
Backup & Disaster Recovery
Design a resilient backup strategy with defined RTO/RPO targets, multi‑site replication, and automated failover tests. In a crisis, you’ll restore critical systems in minutes, not days.
Encryption & Compliance
Implement disk‑level and file‑level encryption, manage encryption keys, and align your policies with GDPR, HIPAA, or CMMC requirements. We provide documentation and training for your compliance audits.
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