Effective Date: May 6, 2025
IndigoShield Tech Services (“we,” “us,” “our”) is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

Contact Data: name, email, phone

Technical Data: IP address, browser, device information

Service Data: project details, support logs, automation workflows

Sensitive Data (if applicable): financial details, credentials, regulatory data

2. How We Use Your Data

Deliver and improve our IT, security, and AI services

Troubleshoot, build, and maintain your systems and automations

Communicate updates, reports, and educational content (with opt‑out)

3. AI & Automation Processing

We may process your data via AI tools (Make.com, Zapier, OpenAI) to build custom automations. All data in AI workflows is encrypted in transit and at rest. We do not retain your data longer than required to deliver services.

4. Data Sharing

We never sell or rent your data. We share information only with:

Trusted service providers (e.g., payment processors)

Third parties you authorize (e.g., software vendors)

Legal authorities, if required by law

5. Data Retention & Deletion

We keep data only as long as needed for our services. To request deletion or export of your data, contact us at support@indigoshield.tech.

6. Your Rights

You have the right to:

Access your data

Correct or update information

Delete your data (subject to legal/operational needs)

Object to or restrict processing

Email Michael.Hermann@indigoshield.tech or call (716) 514‑9883 to exercise your rights.

7. Cookies & Tracking

We use cookies and analytics (Google Analytics, Plausible) to understand site usage. You can disable cookies in your browser settings.

8. Changes to This Policy

We may update this policy. The “Effective Date” above will reflect the latest revision. We’ll post changes here and notify clients directly when required.

Contact Us
If you have questions, email Michael.Hermann@indigoshield.tech or call (716) 514‑9883.